| Position description:
Service delivery -Strong focus on service delivery as per agreed SLA with customer Proactively engage with customer in managing escalations Bridge between Customer and Client Coordination with KAM & Sales System driven SLA monitoring and control -Revisiting existing SOP's to strengthen processes
Identifying and solving business development problem
· Daily MIS on vehicle placement
Primary Responsibilities: · Driving service excellence · Identifying and solving operational problem
Required Knowledge:
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| Required Competencies: · Strong Written and Spoken English · Strong Communication Skills etc
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